Privacy Policy

At Springwala, accessible from https://springwala.in, we are committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and what rights you have in relation to your personal information.

1. Information We Collect

• Personal Information: Name, Email, Phone number, Shipping address, Billing address.
• Payment Data: We use secure third-party payment gateways and do not store your card details.
• Device & Log Data: IP address, browser type, cookies, pages visited, and time spent.

2. How We Use Your Information

• To process and deliver your orders.
• To provide order tracking and customer support.
• To send order confirmations, promotional offers, and updates.
• To improve website experience and functionality.

3. Sharing of Data

We do not sell or rent your personal data. We only share your information with:

• Trusted delivery and logistics partners.
• Payment gateway services (e.g., Razorpay).
• Third-party service providers strictly for operations, not marketing.

4. Data Protection & Security

We implement encryption, firewalls, and secure hosting practices to protect your data. However, no method of transmission over the Internet is 100% secure.

5. Cookies & Tracking

We use cookies to enhance user experience, remember preferences, and analyze traffic. You can control cookies through your browser settings.

6. Your Rights

• Right to access or correct your personal data.
• Right to request deletion of your data.
• Right to unsubscribe from marketing emails.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices. Please read their policies before sharing information.

8. Children's Privacy

We do not knowingly collect data from children under 13. If you believe your child has provided data, contact us for immediate deletion.

9. Changes to This Policy

We may update our Privacy Policy to reflect changes in our practices. Updates will be posted on this page with the effective date.

10. Contact Us

If you have any questions about our Privacy Policy, please contact:

• Email: support@springwala.in
• Phone: +91 8879 241085